At Vaniki Crops, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or interact with our services.
This policy is designed to ensure transparency and compliance with applicable Indian data protection laws and payment gateway requirements.
1. Information We Collect
We collect information necessary to provide a secure and efficient shopping experience.
A. Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
B. Transaction Information
- Order details
- Transaction reference number
- Payment status
Note: We do not store or process card, UPI, net banking, or wallet details on our servers.
C. Technical & Usage Data
- IP address
- Device type
- Browser type
- Pages visited
- Cookies and analytics data
D. Optional Information
- Queries submitted via contact forms
- Feedback, reviews, or testimonials
2. How We Use Your Information
Your information is used strictly for legitimate business purposes, including:
- Processing and delivering orders
- Communicating order confirmations, updates, and support
- Preventing fraud and unauthorized transactions
- Improving website performance and product listings
- Responding to customer queries and service requests
- Providing educational content related to crop protection and product usage
- Sending marketing communications only with your consent
3. Payment Processing (Razorpay)
All payments on Vaniki Crops are processed securely through Razorpay.
- Vaniki Crops does not store or have access to your card, UPI, or net banking information
- Payment data is handled directly by Razorpay in compliance with PCI-DSS security standards
- Razorpay may collect and process payment-related data as per their own Privacy Policy
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website loading speed
- Personalize user experience
- Analyze traffic and customer behavior
- Enhance SEO and overall performance
By continuing to use our website, you consent to the use of cookies.
You may disable cookies at any time through your browser settings.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share limited data only with:
- Delivery and logistics partners (for order fulfillment)
- Razorpay (for secure payment processing)
- Technical service providers (hosting, analytics, security services)
All third-party partners are required to follow strict data protection and confidentiality standards.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and provide services
- Meet legal, regulatory, and accounting obligations
- Resolve disputes and enforce agreements
Once data is no longer required, it is securely deleted or anonymized.
7. Data Security
We implement industry-standard security practices, including:
- SSL-encrypted communication
- Secure server infrastructure
- Restricted internal access to sensitive data
- Regular system monitoring and updates
While no digital system is completely risk-free, we take all reasonable steps to safeguard your information.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your information
- Opt out of promotional communications
- Withdraw cookie consent
To exercise your rights, contact us using the details below.
9. Children’s Privacy
Vaniki Crops does not knowingly collect personal data from individuals under the age of 18.
If such data is identified, it is promptly deleted.
10. Legal Compliance
This Privacy Policy is governed by:
- Information Technology Act, 2000 (India)
- Digital Personal Data Protection Act, 2023 (India)
11. Related Policies
Please also review our:
- Terms & Conditions
- Refund & Cancellation Policy
- Shipping & Delivery Policy
12. Contact Information
Business Name: Vaniki Crops
Country: India
Email: support@vanikicrops.com
Phone: +91-XXXXXXXXXX
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in laws or services.
Any updates will be posted on this page.
Just say the word.